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Workaholism and engagement

Two people work the same long hours and only one of them is in trouble. What separates work addiction from work engagement in the research, why hours are the wrong measure, and how to tell which one you are.

Wellbeing science

Two people are answering email at eleven on a Saturday night. One will be fine. The other is in the early part of something that ends badly, and if you only have their calendars you cannot tell which is which.

That is the finding this entry is built on. Hours are a poor measure of whether work has gone wrong. The word workaholic was coined in 1971 by Wayne Oates, a minister and psychologist, by analogy with alcoholism β€” and the analogy is doing real work, because what defines an addiction is not consumption but compulsion. The research that followed spent forty years establishing that the compulsion, not the hours, is the part that predicts the damage.

Two components, and only one is quantity

The definition most of the field converged on comes from Schaufeli, Taris and colleagues: workaholism is working excessively and working compulsively. Both, not either.

The first component is the visible one β€” hours, weekends, the laptop on holiday. On its own it means almost nothing. There are seasons, there are launches, there are two-year stretches of building something, and people come out of them tired rather than damaged.

The second is an inner state: you cannot not. The work is not chosen each morning so much as obeyed. Stopping produces discomfort β€” guilt, restlessness, a low hum that only the task quiets β€” and the discomfort is the reason to return, which is the structure of a dependency rather than a preference. Andreassen and colleagues built the Bergen scale around exactly these signals: thinking about how to free up more time to work, working to reduce guilt or anxiety, being told to cut down and not doing it.

The measure that matters, then, is not how much do you work but what happens when you stop.

Engagement is the other thing that looks like this

Schaufeli and colleagues defined work engagement in 2002 as a positive state with three parts: vigour (energy, willingness to put effort in), dedication (significance, enthusiasm, pride) and absorption (time going strange while you are in it).

From the outside, engagement and workaholism are near-identical. Both work late. Both are hard to drag to dinner. Both have the reputation for caring too much. Inside, they run on opposite fuels β€” one is pulled by the work, the other pushed by the discomfort of not doing it β€” and the 2008 Schaufeli, Taris and van Rhenen study found them behaving as genuinely distinct states, with engagement linked to better health and workaholism to worse, despite similar hours.

Three differences you can actually check on yourself:

The holiday. The engaged person on a good holiday is fine by day three and occasionally has an idea. The workaholic is not fine on day three; the absence of work has left an unpleasant space, and they manufacture urgency to fill it.

The finish. Engagement includes completion β€” the thing is done, and that is satisfying. Compulsion does not close. The finished task hands over immediately to the next, and the satisfaction lasts about as long as it takes to close the laptop.

Everything else. Engagement leaves the rest of the week intact. Clark and colleagues' 2016 meta-analysis found workaholism related to work-life conflict, poorer physical and mental health and lower life satisfaction β€” and notably unrelated to actual job performance, which is the finding most likely to change someone's mind. The hours are not buying what they claim to buy.

What it is not

It is not conscientiousness. The same meta-analysis found workaholism largely unrelated to conscientiousness, self-esteem and most demographics, while relating to perfectionism and Type A traits. The diligent person and the compulsive one are different people, which is why "just work less" is useless advice for the second and unnecessary for the first.

It is not burnout, though it is a road to it. Burnout is a state of depletion with its own three facets and its own entry; workaholism is a pattern of behaviour that reliably produces the conditions for it. A person can be a workaholic for years before exhaustion sets in, and by the time it does, the compulsion is the thing that stops them resting.

It is not necessarily about loving the job. This is the part people get backwards. Compulsion attaches easily to work that is not even enjoyed, because the relief is in the doing, not the content. Plenty of people work compulsively at jobs they would leave tomorrow if they could sit still long enough to apply.

It is not a formal diagnosis. No manual lists work addiction, the scales are screening instruments, and prevalence estimates move around with the cutoff, the same problem the impostor phenomenon entry lays out for its own literature.

What it means for you

If the answer to what happens when you stop is "nothing much, I get bored by Wednesday," this is not your entry. Long hours in a season you chose are a schedule, not a pathology.

If stopping produces guilt, the useful move is not a smaller calendar β€” that treats the visible half β€” but finding what the work is holding off. In the clinical accounts the answer is usually one of three: a fear that your value is entirely output, in which case work and identity is the thread; a household or relationship you are avoiding by being unavailable; or a reasonable fear about money or standing that has stopped being reviewed against the facts.

Two structural things help more than willpower. Give the stopping a shape β€” a genuine end to the day, a real commitment at a fixed time that someone else is counting on, so that finishing is an event rather than a failure to continue. And make one non-work thing non-negotiable, because the compulsion expands into whatever is unclaimed, and an empty Sunday is unclaimed.

If the exhaustion has already arrived, read the facets in the burnout entry before deciding what to change β€” the fix for depletion is different from the fix for compulsion, and doing the second while ignoring the first is how people take a holiday and come back worse. The Work Style test reads how you actually operate under load, and the Boundaries Check reads whether the hours were ever really asked for.

sources

  • Β· Oates, W. E. (1971). Confessions of a Workaholic: The Facts About Work Addiction. World Publishing.
  • Β· Schaufeli, W. B., Salanova, M., GonzΓ‘lez-RomΓ‘, V., Bakker, A. B. (2002). The measurement of engagement and burnout: a two sample confirmatory factor analytic approach. Journal of Happiness Studies.
  • Β· Schaufeli, W. B., Taris, T. W., van Rhenen, W. (2008). Workaholism, burnout, and work engagement: three of a kind or three different kinds of employee well-being? Applied Psychology: An International Review.
  • Β· Andreassen, C. S., Griffiths, M. D., Hetland, J., Pallesen, S. (2012). Development of a work addiction scale. Scandinavian Journal of Psychology.
  • Β· Clark, M. A., Michel, J. S., Zhdanova, L., Pui, S. Y., Baltes, B. B. (2016). All work and no play? A meta-analytic examination of the correlates and outcomes of workaholism. Journal of Management.

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